This draft is not a public production policy. Online request delivery and email-only office notifications remain inactive.
Who We Are and What This Policy Covers
Brad Leland provides Houston-area home inspection services as a sole proprietor. This policy covers information handled through this website and related inspection inquiries, including contact by phone, text, or email.
Draft status — October 27, 2026: This replacement website is unpublished. Both inspection-request forms are preview-only and do not submit or save inquiries to our business. The prepared email-only request system is not active. Please use fictional information when testing the preview. The current GoDaddy-hosted website remains live until the replacement is tested and its transition separately approved. Direct calls, texts, and emails remain separate communications.
Information You Choose to Provide
When you contact us, you may provide your name, phone number, email address, preferred contact method, property address or city, approximate square footage, year built, inspection type, preferred date, and notes about the property. A calculator-related request may also include selected options, an estimated fee, and Heroes Discount eligibility.
Provide only information needed for your inquiry. Please do not include Social Security numbers, payment-card details, medical information, military documents, passwords, access codes, or other sensitive information in an inquiry. The form does not require these items.
How Information Is Used
We use inquiry information to answer questions, discuss inspection scope and pricing, check availability, arrange property access, personally confirm scheduling, and provide requested inspection services. We may keep relevant business records, address disputes or legal obligations, and protect the website against misuse.
Our office personally follows up on inquiries. You may choose Phone Call, Text Message, or Email as your preferred contact method. This preference helps us respond personally; it does not enroll you in automated customer messaging. Using the calculator or online form is never required before calling us.
Email-Only Inspection Request Notifications
After the email-only system is approved, connected, and tested, requests from both the main inspection-request form and the pricing calculator request form will be stored privately and emailed in full to lelandhomeinspection@prodigy.net. Every request email will have the subject INSPECTION REQUEST FROM WEBSITE.
The email includes the information supplied with the request: customer contact details and preference, inspection type, property address and location, approximate size, preferred date, notes, and any calculator estimate, selected options, or Heroes Discount information. We do not send automated SMS inspection-request alerts or automated customer messages.
Submitting a request does not book an appointment. Our office will contact you to confirm availability, inspection details, and pricing. A receipt will be displayed only after a working backend has safely accepted the request; email acceptance or delivery does not itself confirm an appointment. In this unpublished preview, neither request form sends or saves a request.
Website Technology and External Resources
The current preview does not include advertising or analytics trackers in its authored website code. Hosting, security, email, and telecommunications providers may process technical information such as IP addresses, browser or device information, timestamps, and delivery logs under their own policies. The final hosting and security configuration still needs review before launch.
The desktop floodplain page can load the official Harris County mapping tool. That provider receives connection information when its map loads and operates the map under its own policies. Links to FEMA, Google reviews, TREC, and other external resources take you to services with separate privacy practices. Your browser or phone application also handles any call, text, or email you choose to initiate.
Protecting Your Information
Access to business inquiry information is limited to Brad, authorized business support, and providers needed to handle the inquiry. The prepared online system is designed to keep requests in private storage, validate submissions on the server, and keep provider credentials out of public website code.
Hosted access controls, backup procedures, spam protection, and delivery monitoring must still be configured and verified before online delivery is activated. No website or communication system can guarantee absolute security. Private inspection reports are not approved public downloads, and this policy does not authorize their publication.
Retention and Deletion
Our policy is to retain inquiry and service records only as reasonably needed to respond, provide services, meet applicable recordkeeping requirements, resolve disputes, and protect legitimate business interests. Inspection files, communications, security logs, and backups may require different retention periods.
A specific retention schedule and deletion process for the proposed online request database and backups have not yet been adopted or activated. They require owner review before launch. We do not promise automatic deletion after an unverified number of days or years. Provider logs may have separate retention periods.
Your Choices and Privacy Requests
You may contact us to ask about information you have provided, request correction or deletion, or change how you prefer us to respond. We may need to verify your identity and authority before providing or changing records. Requests will be considered subject to applicable law, legitimate recordkeeping needs, and the rights of others; deletion may not be immediate or available for every record.
The website is intended for adults arranging or researching home inspections and is not directed to children under 13. Please contact us if you believe a child has provided personal information. Choosing not to use the online form does not affect your ability to call and discuss an inspection.
Questions or Changes to This Policy
Contact Brad Leland at 281-794-9102 or lelandhomeinspection@prodigy.net. Contact us by phone or email for assistance.
We will review this draft against the final website and email configuration before publication. Later policy changes will be posted here with an updated date. The planned automated SMS program has been discontinued; any previously signed owner consent records remain private and do not authorize activation of a new messaging program.